At Crayford Florist, we are committed to offering you the best possible shopping experience when ordering flowers through our online platform. To ensure our website functions smoothly and to tailor your visit to your preferences, we use cookies and similar technologies. This Cookie Policy explains what cookies are, outlines the types of cookies we use, and describes how you can manage your cookie settings to suit your needs.
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit websites. They serve a variety of purposes, such as remembering your preferences, enabling certain website features, and helping us understand how visitors interact with our site. Some cookies are set by our website (first-party cookies), while others may be set by external services that appear on our pages (third-party cookies).
To continually improve the online experience for Crayford Florist customers, we use several categories of cookies. Each serves a different function, helping our website to operate efficiently and making your experience simpler and more enjoyable.
Essential cookies are necessary for the basic functioning of the Crayford Florist website. Without these cookies, core services such as shopping basket management, secure checkout, and account login would not work properly. These cookies do not store any personal information, and you cannot opt out of them if you wish to use our site.
Analytics cookies help us understand how visitors interact with our website. By collecting anonymized data on how users navigate the site, which pages are visited most often, and where any issues occur, these cookies provide critical insights. This information allows us to enhance website performance, improve content, and ensure our flower ordering process is as smooth as possible. Rest assured, analytics cookies do not collect information that personally identifies you.
Marketing cookies are used to deliver content and advertisements that are more relevant to you and your interests, both on our site and elsewhere online. These cookies can remember your navigation and browsing habits, enabling us to personalize promotions and offers. They may also help measure the effectiveness of our campaigns. Marketing cookies may be set by us or by advertising partners we work with.
Cookies play a vital role in enhancing your Crayford Florist shopping experience. They allow us to remember your preferences—like saved addresses and previously viewed bouquets—so you can shop more efficiently and effortlessly. By understanding user behaviour through analytics, we are able to optimize our website, making it faster, safer, and more user-friendly for everyone. Marketing cookies help us provide you with timely promotions and deals, ensuring you get the best value from our services.
We respect that every customer has different preferences when it comes to cookies. On your first visit to our website, you will be presented with a cookie consent banner, giving you the option to accept all cookies, reject non-essential ones, or customize your settings according to your preferences. You can change your cookie settings at any time by accessing your browser’s settings or the cookie management tool available on our website. Please note that disabling some cookies, particularly essential cookies, may affect the functionality of certain parts of our site and limit your ability to place orders successfully.
We may update this Cookie Policy as our website evolves or as regulations change. Any changes will be posted on this page, and your continued use of the Crayford Florist website will signify your agreement to the updated terms. We encourage you to review this policy periodically to stay informed about how we use cookies to enhance your online shopping experience.
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