Accessibility Statement for Crayford Florist

Our Commitment to Accessibility at Crayford Florist

At Crayford Florist, we believe everyone should enjoy an easy, seamless experience when ordering flowers online. Accessibility is not just important—it is essential to us. We are dedicated to providing an inclusive website that enables all Crayford customers, regardless of ability or technology, to access our services and order from Crayford Florist online with confidence and ease.

Compliance with Web Accessibility Standards

Our website has been designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This ensures that our site fulfills a strong standard of accessibility, supporting users with a wide range of needs. By implementing these international guidelines, we work continually to foster an online environment where everyone can discover our floral arrangements, browse services, and complete orders independently.

Screen Reader Compatibility

To further improve the digital experience, we have optimized our online shop for compatibility with popular screen readers and assistive technologies. This commitment means that essential information, images, and navigation elements are clear, using alt text, descriptive headings, and meaningful link text. Our goal is to enable users who rely on screen readers to easily navigate each step, from flower selection to placing an order with Crayford Florist.

High Contrast and Readable Design

We recognize that visual clarity is vital for many users. The Crayford Florist website uses high contrast design principles to enhance readability. Text, icons, and key buttons stand out distinctly from their backgrounds, while font selections and sizing improve legibility for customers with low vision or other visual challenges. Our colour choices and layouts aim to minimize eye strain and remove barriers to understanding.

Continuous Accessibility Improvements

Accessibility is an ongoing journey at Crayford Florist. We routinely review our website to identify and address any new accessibility challenges, drawing on both user feedback and accessibility industry best practices. As technologies advance and customer needs evolve, we strive to adapt and maintain a website where all Crayford customers can place their floral orders with ease.

Contact Us Regarding Accessibility

Your feedback is at the heart of our commitment to accessibility. If you encounter any barriers, difficulties, or have any suggestions about the accessibility of the Crayford Florist website, we encourage you to contact us. Our dedicated team is ready to listen and help resolve issues, so that every Crayford customer can fully enjoy our online flower ordering service. Please use the contact page to reach out to us with any accessibility-related comments or concerns.

Accessible Online Florist for All of Crayford

We strive to ensure that each visitor—regardless of disability, age, or technical ability—feels welcome and valued at Crayford Florist. Making our online shop accessible means that everyone in Crayford can order flower bouquets, arrangements, and gifts online with comfort and confidence. Thank you for choosing Crayford Florist, where inclusivity and accessibility are at the forefront of our customer experience.